Sarvam AI is an Indian multilingual AI platform that allows voice-based customer support agents and document automation in local languages. The platform facilitates businesses and institutions to have user interactions via phone, WhatsApp, and apps by carrying out natural, regional language conversations. Sarvam AI is the perfect fit for the telecom, banking, healthcare, and government services sectors as it connects the communication gap in the diverse language landscape of India.

In this article, we will discuss all the features of Sarvam AI along with its benefits and whether you should use it or not.

So let’s begin!

Features Of Sarvam AI

Sarvam AI is one of the most useful AI tools due to its features. Let's have a look at some of them.

Indic Language Focus 

Builds and fine-tunes large language models (LLMs) specifically optimized for Indian languages like Hindi, Tamil, Telugu, and more.

Voice-Centric AI 

Specializes in speech-to-speech and speech-to-text models tailored for Indian accents, dialects, and languages.

Custom Foundation Models 

Develops India-specific foundational models rather than relying on Western-trained ones, improving cultural and linguistic alignment.

Multilingual Capabilities 

Enables seamless communication across multiple Indian languages with accurate translation and transliteration features.

Edge Deployment Support 

Offers solutions that can run on low-resource devices, ideal for India’s rural and semi-urban areas with limited internet access.

Enterprise APIs & Tools

Provides APIs and SDKs for developers and businesses to integrate language models into their applications.

Open Innovation Approach 

Works with government and academic institutions to democratize AI and support the Indian AI ecosystem. 

Use Cases Of Sarvam AI

Developer Integrations

Sarvam offers APIs for developers to connect with the advanced features of language modeling, speech recognition, and speech synthesis that are integrated into their apps. This also allows them to create generative AI solutions that are India-specific for different sectors like fintech, agriculture, and logistics.

Voice-Based Customer Support Agents

Sarvam AI facilitates the setting up of multilingual customer support agents that are voice-enabled via phone calls, WhatsApp, mobile apps, and IVR systems. These agents can conduct real-time conversations with customers in Indian languages.

Legal & Document Automation

Sarvam A1 Workbench is a virtual AI assistant that is the dream helper of legal professionals who want to solve the problem of carrying out routine tasks such as legal drafting, data extraction, contract reviews, and regulatory research through work automation. This not only redefines legal workflows but also makes compliance easier and saves time and effort that would otherwise go into the manual part of the legal sector.

Real-Time Translation & Transcription

Sarvam AI’s speech-to-text and multilingual translation features empower it to provide instant subtitles as well as automatically generate transcripts for the interviews or the lectures, in addition to offering live translation when one is conducting webinars or meetings. Hence, the media, education, and content localization sectors will have an easier time working with regional languages.

IVR & Call Center Automation

Sarvam AI has the capability of intelligent call center automation by implementing AI agents that can handle customer interactions of a large volume in local languages. This method not only enables organizations to reduce manpower costs but also ensures round-the-clock availability and consistent customer support in different regions.

How To Use Sarvam AI

Go to sarvam.ai and sign up with your Google account. 

• Then you will get 1000 credits for free. You can try any AI tool you want to. This is the AI chatbot below. 

• You can also translate from any indian language. Here I am translating from Hindi to English. 

• This is the result. The text has been translated without any problems or errors. 

What We Like About Sarvam AI

Speaks Indian Languages

It is capable of conversing in several Indian languages, which makes it perfect for providing support to customers who are spread all over the country.

Handles Customer Calls and Chats Automatically

The task of responding to customer queries can be accomplished by Sarvam AI via telephone, WhatsApp, or apps without the intervention of a human. It saves a lot of time and energy.

Creates Legal and Business Documents

Helps in creating contracts, forms, making it the most efficient tool for your business. 

What We Don't Like About Sarvam AI

Might Need Tech Help to Set Up

Setting up Sarvam AI usually involves some technical configuration, which is not always easy for small teams without IT support. 

Mainly for Indian Use Cases

As it is for Indian languages only, those who want to do business abroad or globally may not find it the perfect solution for themselves.

Voice Features Need Clear Audio

The voice features need to be clearly spoken, and if the background noise is too loud or the speech is not clear, then they will not work properly.

Pricing Plans Of Sarvam AI

Sarvam AI charges are influenced by the product and the manner in which it is used. For text-to-speech (Bulbul), it is ₹15 per 10,000 characters. For speech-to-text (Saarika) and ASR-Translate (Saaras), it's ₹30 per hour of audio. Additionally, Translate and Transliteration are priced at ₹20 per 10,000 characters. Sarvam Agents begin at ₹1 per minute.

FAQs About Sarvam AI

What is Sarvam AI?

Sarvam AI is a clever platform designed for businesses that enables them to communicate with people via voice assistants in local Indian languages, and at the same time, it is a tool for the automatic generation of documents for legal or business purposes.

Can Sarvam AI speak in Indian languages?

Definitely! It is capable of processing multiple Indian languages such as Hindi, Tamil, and Telugu etc.

What can I use Sarvam AI for?

It allows you to efficiently establish a voice-based customer support system, access legal documentation automation, or solve the problems of varied sectors (such as healthcare, banking, or government) by creating helpdesks.

Does it work with phones or WhatsApp?

Yes, of course! Sarvam AI can be utilized not only through phones but also via WhatsApp, mobile applications, or even IVR systems.

Who should use Sarvam AI?

Such a tool is highly suitable for those businesses, startups, and government offices that aim

Conclusion

If your business is looking to establish a relationship with customers located all over India and in their local languages, and that too via voice or automated document workflows, Sarvam AI is a great option. It is constructed with the intention of meeting the multilingual requirements of India, making it perfect for customer support, legal errands, and public service communication. Sarvam AI is there to help you scale up effortlessly and also speak the language of your users, be it a startup, enterprise, or government organization.